Questions, answered plainly.
Safety
Is freeze-dried breast milk safe?
Yes, when processed by a certified facility. We test every batch for bacterial contamination before processing, and our facility is GMP-certified and FDA-registered.
What certifications do you hold?
See our full Safety & Certifications page for GMP and FDA registration details.
What happens if my milk fails testing?
[Describe policy before publishing.]
Does freeze-drying reduce nutrients?
Research shows minimal nutrient loss — the majority of proteins, fats, and immune factors are retained. See Safety for the cited study.
Pricing
Is there a minimum order?
[Confirm minimum before publishing.]
Is this HSA/FSA eligible?
[Confirm eligibility process before publishing.]
Do you offer bulk discounts?
Yes — see the pricing calculator, rates drop automatically at higher volumes.
Shipping
How do I pack my milk?
[Add packing instructions before publishing.]
What if my kit is delayed?
[Add policy before publishing.]
Do you ship to my state?
[Confirm shipping coverage before publishing.]
Using It
How do I rehydrate the powder?
[Add rehydration ratio/instructions before publishing.]
How long does it last once opened?
Unopened, up to 3 years in a cool, dry place. Once opened, use within 1 month, following the same standard as infant formula.
Can I mix it with formula?
[Confirm guidance with a pediatric/lactation professional before publishing.]